Manufacturer Service Center

All monitors (CRT & LCD) are covered by the vendors onsite warranty service. All printers are to be returned to the authorised repair centres. The contact informations are:

Manufacture's Name Details
  • Phone : 1300 365 100
  • Web : http://www.acer.com.au/ac/en/AU/content/service-contact
  • Description : ACER will arrange pickup DOA: 14 days Warranty: 3 yrs for monitor, 1-2 yrs for others. Please contact for more information
  • Phone : N/A
  • Web : http://ask.adaptec.com/app/answers/detail/a_id/4945
  • Description : Return to Base; DOA: 14 days, Warranty: 3 yrs*
  • Phone : N/A
  • Web : http://www.adata.com/en/support/online/R/
  • Description : Return to Base; 2 yrs* ext. hdd
  • Phone : N/A
  • Web : http://www.adobe.com
  • Description : Contact Adobe for support
  • Phone : Return to place of purchase
  • Web : http://https://www.alogic.co/
  • Description : https://www.alogic.co/
  • Phone : N/A
  • Web : http://support.amd.com/us/kbarticles/Pages/AMDCPUWarrantyFAQs.aspx#Q1
  • Description : Return to Base; DOA: 7 days, Warranty: 3 yrs* CPU
  • Phone : N/A
  • Web : http://URL:www.antec.com/Believe_it/?page=support
  • Description : Return to Base; DOA: 7 days, Warranty: 3 yrs
  • Phone : N/A
  • Web : http://www.aocmonitor-anz.com/warranty.php
  • Description : DOA: 14 days, Warranty: 3 yrs Monitor (Contact AOC for repair)
  • Phone :
  • Web : http://https://www.aomeitech.com/
  • Description : Aomei range of backup/clone/partition software
  • Phone : N/A
  • Web : http://consumer.apacer.com/eng/warranty.html
  • Description : Return to Base; DOA: 14 days, Warranty: Refer to manufacturer website
  • Phone : 1800 652 725
  • Web : http://www.apc.com/template/country_selection.cfm
  • Description : DOA: 7 days, Warranty: 2 yrs (Call APC for repair)
  • Phone : N/A
  • Web : http://www.arctic.ac/en/support/rma-flowchart.htm
  • Description : Return to Base; DOA: 14 days, Warranty: 1 yr
  • Phone : N/A
  • Web : http://www.asrock.com/
  • Description : Return to Base; DOA: 14 days, Warranty: 3 yrs* Motherboard
  • Phone : N/A
  • Web : N/A
  • Description : Return to Base; DOA: 14 days, Warranty: 1 yr
  • Phone : N/A
  • Web : N/A
  • Description : Return to Base; DOA: 14 days, Warranty: 1 yr
  • Phone : 1300 278 788
  • Web : http://support.asus.com/ServiceHome.aspx?SLanguage=en
  • Description : Notebook DOA: 14 days, Warranty: 1 yr (Call Asus for repair); Monitor DOA: 14 days, Warranty: 3 yrs (Call Asus for repair); Motherboard/Graphics Card/Lan Card/Optical Drive DOA: 14 days, Warranty: 2-3 yrs* (Return to Base)
  • Phone : N/A
  • Web : N/A
  • Description : Return to Base; DOA: 14 days, Warranty: 1 yr (USB Port, Fan, PSU). Physical damage voids warranty.
  • Phone : N/A
  • Web : http://www.aywun.com/
  • Description : Return to Base; DOA: 7 days, Warranty: 1 yr*
  • Phone : (0)2 4350 4600
  • Web : http://https://www2.belkin.com/au/warranties/
  • Description : DOA: 7 days, Warranty: Contact Belkin for more information
  • Phone : 1300 130 336
  • Web : http://www.benq.com.au/
  • Description : DOA: 14 days, Warranty: 3 yrs Monitor, 1 yr Projector (Call BenQ for repair)
  • Phone : N/A
  • Web : N/A
  • Description : Return to Base; DOA: 7 days, Warranty: 1 yr
  • Phone : (02) 8875 6000
  • Web : https://www.brother.com.au/
  • Description : DOA: 14 days (Call Brother for Case number first), Warranty: 1 yr (Call Brother for repair)
  • Phone : 131 383
  • Web : http://www.canon.com.au/Support-Services/Warranty
  • Description : DOA: 7 days, Warranty: 1 yr (Call Canon for repair)
  • Phone : N/A
  • Web : http://www.chenbro.com/corporatesite/about_warranty.php
  • Description : Return to Base; DOA: 14 days, Warranty: 1 yr
  • Phone : 1800134349
  • Web : http://www.cisco.com/web/ANZ/index.html
  • Description : DOA: 14 days, Warranty: 1 yr (Call Cisco for Case number before returning)
  • Phone : N/A
  • Web : http://www.codegenworld.com/
  • Description : Return to Base; DOA: 14 days, Warranty: 1 yr
  • Phone : N/A
  • Web : http://www.coolermaster.com.au/
  • Description : Return to Base; DOA: 14 days, Warranty: 1 yr
  • Phone : N/A
  • Web : http://www.corsair.com/en/support/warranty
  • Description : Return to Base; DOA: 7 days, Warranty: refer to Corsair website
  • Phone : N/A
  • Web : http://www.cougar-world.com/home.html
  • Description : Return to Base; DOA: 14 days, Warranty: Refer to Cougar website
  • Phone : N/A
  • Web : http://au.creative.com/
  • Description : Return to Base; DOA: 14 days, Warranty: 1 yr
  • Phone : 1800 713 156
  • Web : https://www.cyberpower.com/au/en/support/warranty
  • Description : DOA: 7 days, Warranty: Refer to Cyberpower Website (Call Cyberpower for service)
  • Phone : N/A
  • Web : N/A
  • Description : Dell
  • Phone :
  • Web : http://www.dji.com
  • Description : DJI Drone
  • Phone : 1300 303 059
  • Web : http://powerquality.eaton.com/USA/Default.asp?CX=-999
  • Description : DOA: 7 days, Warranty: 2 yr UPS; 1yr for others (Call Eaton for service and repair)
  • Phone : Return to place of purchase
  • Web : http://www.edifier-international.com/
  • Description : DOA: 7 days, Warranty: 1-2 yrs*
  • Phone : 0
  • Web : https://www.elgato.com
  • Description : Elgato
  • Phone : N/A
  • Web : http://support@epicgear.com
  • Description : Elgato
  • Phone : 1300 361 054
  • Web : http://www.epson.com.au/
  • Description : DOA: 14 days (Call Epson for case number first), Warranty: 1 yr (call Epson for repair)
  • Phone : 1300 957 508
  • Web : https://www.ergotron.com
  • Description : Ergotron
  • Phone : 0
  • Web : http://eset.com.au/
  • Description : Eset
  • Phone : 0
  • Web : http://www.everki.com/
  • Description : Everki
  • Phone : Return to place of purchase
  • Web : http://www.evga.com.au/default.asp
  • Description : DOA: 7 days, Warranty: 3yrs
  • Phone :
  • Web : https://www.fitbit.com/
  • Description : FITBIT
  • Phone :
  • Web : http://www.fujitsu.com/au/
  • Description : Fujitsu
  • Phone : 1300 810 835
  • Web : http://www.fujixerox.com.au/onsiteplus/aboutonsiteplus.html
  • Description : DOA: 7 days, Warranty: 1 yr (Call FujiXerox for repair)
  • Phone : 0
  • Web : http://www.gskill.com/
  • Description : Gigaset
  • Phone : Return to place of purchase
  • Web : http://www.geil.com.tw/home
  • Description : DOA: 14 days, Warranty: 3-5 yrs*
  • Phone : N/A
  • Web : http://www.geniusnet.com/
  • Description : Genius
  • Phone : Return to place of purchase
  • Web : http://www.gigabyte.com.au/
  • Description : DOA: 7 days, Warranty: 3 yrs Component, 1 yr Speaker
  • Phone : 0
  • Web : http://www.highpoint-tech.com/
  • Description : Highpoint
  • Phone : Return to place of purchase
  • Web : http://www.hgst.com/
  • Description : DOA: 7 days, Warranty: 1 yr
  • Phone : 13 10 47
  • Web : http://welcome.hp.com/country/au/en/cs/home.html
  • Description : DOA: 14 days (Notebook, Systems, Tablet, Netbook, Accessories; Call HP for a Case number first), Warranty: 1 yr (Call HP for repair)
  • Phone : 131 426
  • Web : http://www.ibm.com/au/en/
  • Description : Warranty: 1 yr (Call IBM for DOA or warranty)
  • Phone : Return to place of purchase
  • Web : http://www.intel.com.au/content/www/au/en/homepage.html
  • Description : DOA: 7 days, Warranty: 3 yrs
  • Phone : N/A
  • Web : http://go.iomega.com/home?p=4750
  • Description : Contact Iomega for more information
  • Phone : refer website
  • Web : http://www.j5create.com/
  • Description : J5create
  • Phone : 1300-762-833
  • Web : http://www.kaspersky.com/au/
  • Description : Contact Kaspersky for technical support
  • Phone : 1300 881 931
  • Web : http://www.kensington.com/kensington/en/au/s/1549/faqs.aspx
  • Description : Warranty: 1-5 yrs* (Call Kensington for DOA or repair)
  • Phone : Return to place of purchase
  • Web : http://www.kguardsecurity.com/glb/
  • Description : DOA: 7 days, Warranty: 1yr
  • Phone : Return to place of purchase
  • Web : http://www.kingmax.com/en-global/home/index
  • Description : DOA: 14 days; Lifetime Memory; 3 yrs SSD; 5 yrs Flash;
  • Phone : Return to place of purchase
  • Web : http://www.kingston.com/en/
  • Description : DOA: 7 days, Life time Memory; 3 yrs SSD
  • Phone : N/A
  • Web : N/A
  • Description : Kobo
  • Phone : N/A
  • Web : N/A
  • Description : N/A
  • Phone : N/A
  • Web : http://www.lacie.com/au/legal/warranty.htm
  • Description : DOA: 7 days, Warranty 1-5 yrs* (Contact Lacie for repair/replacement)
  • Phone : Return to place of purchase
  • Web : http://www.laserco.net/
  • Description : DOA: 7 days, Warranty: 1 yr
  • Phone : Return to place of purchase
  • Web : http://www.leadtek.com/eng/
  • Description : DOA: 7 days, Warranty: 3 yrs
  • Phone : 1300 557 073
  • Web : http://www.lenovo.com/au/en/
  • Description : DOA: 14 days (Call Lenovo for a Case number before returning), Warranty: 3 yrs Monitor, 1 yr for others. (Call Lenovo for repair)
  • Phone : 1300 362 192
  • Web : http://www1.lexmark.com/en_AU/
  • Description : DOA: 7 days, Warranty: 1 yr (Call Lexmark for repair)
  • Phone : 1800 687 955
  • Web : http://www.lg.com/au/computer-products
  • Description : DOA: 7 days, Warranty: 3 yrs Monitor (Call LG for repair), 2yrs Optical drive; 1yr for others
  • Phone : 1 800 605 971
  • Web : http://www.linksys.com/en-apac/home
  • Description : DOA: 7 days, Warranty: 1 yr (Call Linksys for Case number before returning)
  • Phone : Return to place of purchase
  • Web : http://www.liteon.com/LanguageSwitcher.ashx?lang=en
  • Description : DOA: 14 days, Warranty: 2 yrs Optical drive
  • Phone : Return to place of purchase
  • Web : http://ue.logitech.com/en-au/home
  • Description : DOA: 14 days, Warranty: 3 yrs Keyboard, Mouse; 2 yrs Webcam, Speaker
  • Phone : N/A
  • Web : N/A
  • Description : Matrox
  • Phone : 1 800 073 267
  • Web : http://www.mcafee.com/au/
  • Description : Call McAfee for technical Support
  • Phone : 132 058
  • Web : http://www.microsoft.com/en-au/default.aspx
  • Description : DOA: 30 days, Warranty: 3 yrs Keyboard, mouse, Webcam; Software (Call Microsoft for technical support)
  • Phone : 1300 669 260
  • Web : http://au.msi.com/
  • Description : DOA: 7 days, Warranty: 3 yrs Motherboard, Graphics Card; 1-2 yrs Notebook/Netbook (Call MSI for repair)
  • Phone : 1300 555 123
  • Web : http://www.myob.com.au
  • Description : Call MYOB for technical support
  • Phone : N/A
  • Web : N/A
  • Description : N/A
  • Phone : Return to place of purchase
  • Web : http://www.netcommwireless.com/
  • Description : DOA: 7 days, Warranty: 1 yr
  • Phone : 1300 361 254
  • Web : http://www.netgear.com.au/
  • Description : DOA: 14 days, Warranty: 2 yrs modem, card, router, accessory, switch. (Call Netgear for Case number before returning)
  • Phone : N/A
  • Web : N/A
  • Description : Nikon
  • Phone : N/A
  • Web : N/A
  • Description : N/A
  • Phone : Return to place of purchase
  • Web : http://www.noontec.com.au/
  • Description : DOA: 7 days, Warranty: 1 yr
  • Phone : Return to place of purchase
  • Web : http://www.ocztechnology.com/tw/
  • Description : DOA: 7 days, Warranty: 5 yrs*
  • Phone : 1800 807 472
  • Web : http://www.oki.com.au/
  • Description : DOA: 7 days, Warranty: 1 yr; (Call OKI for DOA or repair)
  • Phone : N/A
  • Web : N/A
  • Description : N/A
  • Phone : 132 600
  • Web : http://panasonic.com.au/Welcome
  • Description : DOA: 7 days, Warranty: 1 yr (Call Panasonic for repair)
  • Phone : N/A
  • Web : https://www.parrot.com
  • Description : PARROT fpv drones
  • Phone : 1300 360 386
  • Web : http://www.philips.com.au/
  • Description : DOA: 7 days, Warranty: 3 yrs (Call Philips for repair)
  • Phone : Return to place of purchase
  • Web : http://www.pioneer.com.au/au/body.html
  • Description : DOA: 14 days, Warranty: 2 yrs Optical drive
  • Phone : 1800795150
  • Web : http://www.plantronics.com/au/
  • Description : See Plantronic website for further information
  • Phone : Return to place of purchase
  • Web : http://www.powercolor.com/Global/default.asp
  • Description : DOA: 14 days, Warranty: 2 yrs
  • Phone : N/A
  • Web : N/A
  • Description : N/A
  • Phone : N/A
  • Web : N/A
  • Description : N/A
  • Phone : 1800 732 566
  • Web : http://www.reckon.com.au/default.aspx
  • Description : Call Reckon for technical support
  • Phone : N/A
  • Web : http://www.ritek.com/_crm_new/support.asp
  • Description : Contact Ritek for more information
  • Phone : Return to place of purchase
  • Web : N/A
  • Description : DOA: 7 days, Warranty: 1 yr
  • Phone : N/A
  • Web : http://www.roccat.org/
  • Description : Roccat
  • Phone : 1300 362 603
  • Web : http://www.samsung.com.au
  • Description : DOA: 14 days, warranty: 3 yrs Monitors; 2yrs Optical drive, HDD; 1yr for others. (Call Samsung for repair)
  • Phone : Return to place of purchase
  • Web : http://www.sandisk.com/
  • Description : DOA: 14 days, Warranty: 5 yrs
  • Phone : Return to place of purchase
  • Web : http://www.sapphiretech.com/presentation/?lid=1
  • Description : DOA: 7 days, Warranty: 2 yrs
  • Phone : Return to place of purchase
  • Web : http://www.seagate.com/
  • Description : DOA: 14 days, Warranty: 1-2 yrs* for external HDD, Hard disk; 3yrs Enterprise HDD
  • Phone : N/A
  • Web : http://www.silicon-power.com
  • Description : Silicon Power
  • Phone : N/A
  • Web : N/A
  • Description : Silverstone
  • Phone : Return to place of purchase
  • Web : N/A
  • Description : DOA: 14 days, Warranty: 1 yr
  • Phone : 1300 137 669
  • Web : https://www.sony.com.au/section/contactus
  • Description : DOA: 14 days, Warranty: 1yr (Contact Sony for repair)
  • Phone : 1800 808 346
  • Web : https://www.startech.com/au/
  • Description : Startech
  • Phone : Return to place of purchase
  • Web : http://steelseries.com/home
  • Description : DOA: 14 days, Warranty: 2 yrs
  • Phone : N/A
  • Web : http://www.symantec.com/en/aa/
  • Description : Contact Symantec for technical support
  • Phone : N/A
  • Web : N/A
  • Description : Synology
  • Phone : 1800 641 645
  • Web : http://www.targus.com/au/support.asp
  • Description : DOA: 14 days, Warranty: 1 yr Mouse; Lifetime Notebook Bag (Call Targus for repair)
  • Phone : N/A
  • Web : http://www.thecus.com/
  • Description : Thecus
  • Phone : N/A
  • Web : http://www.thermaltake.com.au
  • Description : Thermaltake
  • Phone : 13 30 70
  • Web : http://www.toshiba.com.au/
  • Description : DOA: 7 days, Warranty: 1-2 yrs* (Call Toshiba for repair)
  • Phone : Return to place of purchase
  • Web : http://www.transcend-info.com/global2.asp?ufrom=main#
  • Description : DOA: 7 days, Warranty: 5yrs Dram
  • Phone : 1300 305 289
  • Web : http://www.trendmicro.com.au/au/index.html
  • Description : Call TrendMicro for technical support
  • Phone : 1800 634 307
  • Web : http://www.upsonic.com.au/
  • Description : DOA: 7 days, Warranty: 3 yrs Parts; 2yrs Battery (Call Upsonic for repair)
  • Phone : TBA
  • Web : TBA
  • Description : Vantec
  • Phone : N/A
  • Web :N/A
  • Description : N/A
  • Phone : 1800 880 818
  • Web :http://www.viewsonic.com.au/
  • Description : DOA: 30 days, Warranty: 3 yrs Monitor; 1 yr Tablet, Netbook, Projectors (Call ViewSonic for repair)
  • Phone : Return to place of purchase
  • Web : http://support.wdc.com/warranty/policy.asp#policy
  • Description : DOA: 14 days, Warranty: 2-5 yrs depending on HDD model
  • Phone : N/A
  • Web : https://www.webroot.com/au/en
  • Description : Webroot
 
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