Please Select Brand Acer Adaptec ADATA Adobe Adobe Alogic AMD Antec AOC Aomei Apacer APC Apple Artic Cooling ASROCK Astone Astrotek Asus Axceltek Aywun Belkin BenQ Besta Brother Canon Chenbro Cisco Codegen Coolermaster Corsair Cougar Creative Cyberpower Dell DJI Dlink Eaton Edifier Elgato Epic Gear Epson Ergotron Eset Everki EVGA FITBIT Fujitsu FujiXerox G.SKILL GEIL Genius Gigabyte Highpoint Hitachi HP IBM Intel Iomega J5create Kaspersky Kensington Kguard Kingmax Kingston Kobo Kyocera Lacie Laser Leadtek Lenovo Lexmark LG Linksys Liteon Logitech Matrox McAfee Microsoft MSI MYOB NEC Netcomm Netgear Nikon Nokia Noontec OCZ OKI Other Panasonic PARROT Philips Pioneer Plantronic Powercolour Qnap Razer Reckon Ritek Ritmo Roccat Samsung Sandisk Sapphire Seagate Silicon Power Silverstone Skymaster Sony Startech SteelSeries Symantec Synology Targus Thecus Thermaltake Toshiba TP-Link Transcend TrendMicro UPSONIC Ubiquiti Vantec Verbatim ViewSonic WD Webroot Phone : 1300 365 100 Web : http://www.acer.com.au/ac/en/AU/content/service-contact Description : ACER will arrange pickup DOA: 14 days Warranty: 3 yrs for monitor, 1-2 yrs for others. Please contact for more information Phone : N/A Web : http://ask.adaptec.com/app/answers/detail/a_id/4945 Description : Return to Base; DOA: 14 days, Warranty: 3 yrs* Phone : N/A Web : http://www.adata.com/en/support/online/R/ Description : Return to Base; 2 yrs* ext. hddPhone : N/A Web : http://www.adobe.com Description : Contact Adobe for supportPhone : Return to place of purchase Web : http://https://www.alogic.co/ Description : https://www.alogic.co/Phone : N/A Web : http://support.amd.com/us/kbarticles/Pages/AMDCPUWarrantyFAQs.aspx#Q1 Description : Return to Base; DOA: 7 days, Warranty: 3 yrs* CPUPhone : N/A Web : http://URL:www.antec.com/Believe_it/?page=support Description : Return to Base; DOA: 7 days, Warranty: 3 yrsPhone : N/A Web : http://www.aocmonitor-anz.com/warranty.php Description : DOA: 14 days, Warranty: 3 yrs Monitor (Contact AOC for repair)Phone : Web : http://https://www.aomeitech.com/ Description : Aomei range of backup/clone/partition softwarePhone : N/A Web : http://consumer.apacer.com/eng/warranty.html Description : Return to Base; DOA: 14 days, Warranty: Refer to manufacturer websitePhone : 1800 652 725 Web : http://www.apc.com/template/country_selection.cfm Description : DOA: 7 days, Warranty: 2 yrs (Call APC for repair)Phone : N/A Web : http://www.arctic.ac/en/support/rma-flowchart.htm Description : Return to Base; DOA: 14 days, Warranty: 1 yrPhone : N/A Web : http://www.asrock.com/ Description : Return to Base; DOA: 14 days, Warranty: 3 yrs* MotherboardPhone : N/A Web : N/A Description : Return to Base; DOA: 14 days, Warranty: 1 yr Phone : N/A Web : N/A Description : Return to Base; DOA: 14 days, Warranty: 1 yr Phone : 1300 278 788 Web : http://support.asus.com/ServiceHome.aspx?SLanguage=en Description : Notebook DOA: 14 days, Warranty: 1 yr (Call Asus for repair); Monitor DOA: 14 days, Warranty: 3 yrs (Call Asus for repair); Motherboard/Graphics Card/Lan Card/Optical Drive DOA: 14 days, Warranty: 2-3 yrs* (Return to Base) Phone : N/A Web : N/A Description : Return to Base; DOA: 14 days, Warranty: 1 yr (USB Port, Fan, PSU). Physical damage voids warranty. Phone : N/A Web : http://www.aywun.com/ Description : Return to Base; DOA: 7 days, Warranty: 1 yr* Phone : (0)2 4350 4600 Web : http://https://www2.belkin.com/au/warranties/ Description : DOA: 7 days, Warranty: Contact Belkin for more information Phone : 1300 130 336 Web : http://www.benq.com.au/ Description : DOA: 14 days, Warranty: 3 yrs Monitor, 1 yr Projector (Call BenQ for repair) Phone : N/A Web : N/A Description : Return to Base; DOA: 7 days, Warranty: 1 yr Phone : (02) 8875 6000 Web : https://www.brother.com.au/ Description : DOA: 14 days (Call Brother for Case number first), Warranty: 1 yr (Call Brother for repair) Phone : 131 383 Web : http://www.canon.com.au/Support-Services/Warranty Description : DOA: 7 days, Warranty: 1 yr (Call Canon for repair) Phone : N/A Web : http://www.chenbro.com/corporatesite/about_warranty.php Description : Return to Base; DOA: 14 days, Warranty: 1 yr Phone : 1800134349 Web : http://www.cisco.com/web/ANZ/index.html Description : DOA: 14 days, Warranty: 1 yr (Call Cisco for Case number before returning) Phone : N/A Web : http://www.codegenworld.com/ Description : Return to Base; DOA: 14 days, Warranty: 1 yr Phone : N/A Web : http://www.coolermaster.com.au/ Description : Return to Base; DOA: 14 days, Warranty: 1 yr Phone : N/A Web : http://www.corsair.com/en/support/warranty Description : Return to Base; DOA: 7 days, Warranty: refer to Corsair website Phone : N/A Web : http://www.cougar-world.com/home.html Description : Return to Base; DOA: 14 days, Warranty: Refer to Cougar website Phone : N/A Web : http://au.creative.com/ Description : Return to Base; DOA: 14 days, Warranty: 1 yr Phone : 1800 713 156 Web : https://www.cyberpower.com/au/en/support/warranty Description : DOA: 7 days, Warranty: Refer to Cyberpower Website (Call Cyberpower for service) Phone : N/A Web : N/A Description : Dell Phone : Web : http://www.dji.com Description : DJI Drone Phone : 1300 766 868 Web : http://www.dlink.com.au/ Description : DOA: 14 days, Warranty: 1 yr Modem, card, camera and accessory; 3 yrs Router. (Call Dlink for a Case number before returning) Phone : 1300 303 059 Web : http://powerquality.eaton.com/USA/Default.asp?CX=-999 Description : DOA: 7 days, Warranty: 2 yr UPS; 1yr for others (Call Eaton for service and repair) Phone : Return to place of purchase Web : http://www.edifier-international.com/ Description : DOA: 7 days, Warranty: 1-2 yrs* Phone : 0 Web : https://www.elgato.com Description : Elgato Phone : N/A Web : http://support@epicgear.com Description : Elgato Phone : 1300 361 054 Web : http://www.epson.com.au/ Description : DOA: 14 days (Call Epson for case number first), Warranty: 1 yr (call Epson for repair) Phone : 1300 957 508 Web : https://www.ergotron.com Description : Ergotron Phone : 0 Web : http://eset.com.au/ Description : Eset Phone : 0 Web : http://www.everki.com/ Description : Everki Phone : Return to place of purchase Web : http://www.evga.com.au/default.asp Description : DOA: 7 days, Warranty: 3yrs Phone : Web : https://www.fitbit.com/ Description : FITBIT Phone : Web : http://www.fujitsu.com/au/ Description : Fujitsu Phone : 1300 810 835 Web : http://www.fujixerox.com.au/onsiteplus/aboutonsiteplus.html Description : DOA: 7 days, Warranty: 1 yr (Call FujiXerox for repair) Phone : 0 Web : http://www.gskill.com/ Description : Gigaset Phone : Return to place of purchase Web : http://www.geil.com.tw/home Description : DOA: 14 days, Warranty: 3-5 yrs* Phone : N/A Web : http://www.geniusnet.com/ Description : Genius Phone : Return to place of purchase Web : http://www.gigabyte.com.au/ Description : DOA: 7 days, Warranty: 3 yrs Component, 1 yr Speaker Phone : 0 Web : http://www.highpoint-tech.com/ Description : Highpoint Phone : Return to place of purchase Web : http://www.hgst.com/ Description : DOA: 7 days, Warranty: 1 yr Phone : 13 10 47 Web : http://welcome.hp.com/country/au/en/cs/home.html Description : DOA: 14 days (Notebook, Systems, Tablet, Netbook, Accessories; Call HP for a Case number first), Warranty: 1 yr (Call HP for repair) Phone : 131 426 Web : http://www.ibm.com/au/en/ Description : Warranty: 1 yr (Call IBM for DOA or warranty) Phone : Return to place of purchase Web : http://www.intel.com.au/content/www/au/en/homepage.html Description : DOA: 7 days, Warranty: 3 yrs Phone : N/A Web : http://go.iomega.com/home?p=4750 Description : Contact Iomega for more information Phone : refer website Web : http://www.j5create.com/ Description : J5create Phone : 1300-762-833 Web : http://www.kaspersky.com/au/ Description : Contact Kaspersky for technical support Phone : 1300 881 931 Web : http://www.kensington.com/kensington/en/au/s/1549/faqs.aspx Description : Warranty: 1-5 yrs* (Call Kensington for DOA or repair) Phone : Return to place of purchase Web : http://www.kguardsecurity.com/glb/ Description : DOA: 7 days, Warranty: 1yr Phone : Return to place of purchase Web : http://www.kingmax.com/en-global/home/index Description : DOA: 14 days; Lifetime Memory; 3 yrs SSD; 5 yrs Flash; Phone : Return to place of purchase Web : http://www.kingston.com/en/ Description : DOA: 7 days, Life time Memory; 3 yrs SSD Phone : N/A Web : N/A Description : Kobo Phone : N/A Web : N/A Description : N/A Phone : N/A Web : http://www.lacie.com/au/legal/warranty.htm Description : DOA: 7 days, Warranty 1-5 yrs* (Contact Lacie for repair/replacement) Phone : Return to place of purchase Web : http://www.laserco.net/ Description : DOA: 7 days, Warranty: 1 yr Phone : Return to place of purchase Web : http://www.leadtek.com/eng/ Description : DOA: 7 days, Warranty: 3 yrs Phone : 1300 557 073 Web : http://www.lenovo.com/au/en/ Description : DOA: 14 days (Call Lenovo for a Case number before returning), Warranty: 3 yrs Monitor, 1 yr for others. (Call Lenovo for repair) Phone : 1300 362 192 Web : http://www1.lexmark.com/en_AU/ Description : DOA: 7 days, Warranty: 1 yr (Call Lexmark for repair) Phone : 1800 687 955 Web : http://www.lg.com/au/computer-products Description : DOA: 7 days, Warranty: 3 yrs Monitor (Call LG for repair), 2yrs Optical drive; 1yr for others Phone : 1 800 605 971 Web : http://www.linksys.com/en-apac/home Description : DOA: 7 days, Warranty: 1 yr (Call Linksys for Case number before returning) Phone : Return to place of purchase Web : http://www.liteon.com/LanguageSwitcher.ashx?lang=en Description : DOA: 14 days, Warranty: 2 yrs Optical drive Phone : Return to place of purchase Web : http://ue.logitech.com/en-au/home Description : DOA: 14 days, Warranty: 3 yrs Keyboard, Mouse; 2 yrs Webcam, Speaker Phone : N/A Web : N/A Description : Matrox Phone : 1 800 073 267 Web : http://www.mcafee.com/au/ Description : Call McAfee for technical Support Phone : 132 058 Web : http://www.microsoft.com/en-au/default.aspx Description : DOA: 30 days, Warranty: 3 yrs Keyboard, mouse, Webcam; Software (Call Microsoft for technical support) Phone : 1300 669 260 Web : http://au.msi.com/ Description : DOA: 7 days, Warranty: 3 yrs Motherboard, Graphics Card; 1-2 yrs Notebook/Netbook (Call MSI for repair) Phone : 1300 555 123 Web : http://www.myob.com.au Description : Call MYOB for technical support Phone : N/A Web : N/A Description : N/A Phone : Return to place of purchase Web : http://www.netcommwireless.com/ Description : DOA: 7 days, Warranty: 1 yr Phone : 1300 361 254 Web : http://www.netgear.com.au/ Description : DOA: 14 days, Warranty: 2 yrs modem, card, router, accessory, switch. (Call Netgear for Case number before returning) Phone : N/A Web : N/A Description : Nikon Phone : N/A Web : N/A Description : N/A Phone : Return to place of purchase Web : http://www.noontec.com.au/ Description : DOA: 7 days, Warranty: 1 yr Phone : Return to place of purchase Web : http://www.ocztechnology.com/tw/ Description : DOA: 7 days, Warranty: 5 yrs* Phone : 1800 807 472 Web : http://www.oki.com.au/ Description : DOA: 7 days, Warranty: 1 yr; (Call OKI for DOA or repair) Phone : N/A Web : N/A Description : N/A Phone : 132 600 Web : http://panasonic.com.au/Welcome Description : DOA: 7 days, Warranty: 1 yr (Call Panasonic for repair) Phone : N/A Web : https://www.parrot.com Description : PARROT fpv drones Phone : 1300 360 386 Web : http://www.philips.com.au/ Description : DOA: 7 days, Warranty: 3 yrs (Call Philips for repair) Phone : Return to place of purchase Web : http://www.pioneer.com.au/au/body.html Description : DOA: 14 days, Warranty: 2 yrs Optical drive Phone : 1800795150 Web : http://www.plantronics.com/au/ Description : See Plantronic website for further information Phone : Return to place of purchase Web : http://www.powercolor.com/Global/default.asp Description : DOA: 14 days, Warranty: 2 yrs Phone : N/A Web : N/A Description : N/A Phone : N/A Web : N/A Description : N/A Phone : 1800 732 566 Web : http://www.reckon.com.au/default.aspx Description : Call Reckon for technical support Phone : N/A Web : http://www.ritek.com/_crm_new/support.asp Description : Contact Ritek for more information Phone : Return to place of purchase Web : N/A Description : DOA: 7 days, Warranty: 1 yr Phone : N/A Web : http://www.roccat.org/ Description : Roccat Phone : 1300 362 603 Web : http://www.samsung.com.au Description : DOA: 14 days, warranty: 3 yrs Monitors; 2yrs Optical drive, HDD; 1yr for others. (Call Samsung for repair) Phone : Return to place of purchase Web : http://www.sandisk.com/ Description : DOA: 14 days, Warranty: 5 yrs Phone : Return to place of purchase Web : http://www.sapphiretech.com/presentation/?lid=1 Description : DOA: 7 days, Warranty: 2 yrs Phone : Return to place of purchase Web : http://www.seagate.com/ Description : DOA: 14 days, Warranty: 1-2 yrs* for external HDD, Hard disk; 3yrs Enterprise HDD Phone : N/A Web : http://www.silicon-power.com Description : Silicon Power Phone : N/A Web : N/A Description : Silverstone Phone : Return to place of purchase Web : N/A Description : DOA: 14 days, Warranty: 1 yr Phone : 1300 137 669 Web : https://www.sony.com.au/section/contactus Description : DOA: 14 days, Warranty: 1yr (Contact Sony for repair) Phone : 1800 808 346 Web : https://www.startech.com/au/ Description : Startech Phone : Return to place of purchase Web : http://steelseries.com/home Description : DOA: 14 days, Warranty: 2 yrs Phone : N/A Web : http://www.symantec.com/en/aa/ Description : Contact Symantec for technical support Phone : N/A Web : N/A Description : Synology Phone : 1800 641 645 Web : http://www.targus.com/au/support.asp Description : DOA: 14 days, Warranty: 1 yr Mouse; Lifetime Notebook Bag (Call Targus for repair) Phone : N/A Web : http://www.thecus.com/ Description : Thecus Phone : N/A Web : http://www.thermaltake.com.au Description : Thermaltake Phone : 13 30 70 Web : http://www.toshiba.com.au/ Description : DOA: 7 days, Warranty: 1-2 yrs* (Call Toshiba for repair) Phone : 1300 875 465 Web : http://www.tp-link.com.au/support/rma/ Description : DOA: 7 days, Warranty: 3 yrs (Call TP-LINK for a Case number before returning) Phone : Return to place of purchase Web : http://www.transcend-info.com/global2.asp?ufrom=main# Description : DOA: 7 days, Warranty: 5yrs Dram Phone : 1300 305 289 Web : http://www.trendmicro.com.au/au/index.html Description : Call TrendMicro for technical support Phone : 1800 634 307 Web : http://www.upsonic.com.au/ Description : DOA: 7 days, Warranty: 3 yrs Parts; 2yrs Battery (Call Upsonic for repair) Phone : TBA Web : TBA Description : Vantec Phone : N/A Web : N/A Description : N/A Phone : 1800 880 818 Web : http://www.viewsonic.com.au/ Description : DOA: 30 days, Warranty: 3 yrs Monitor; 1 yr Tablet, Netbook, Projectors (Call ViewSonic for repair) Phone : Return to place of purchase Web : http://support.wdc.com/warranty/policy.asp#policy Description : DOA: 14 days, Warranty: 2-5 yrs depending on HDD model Phone : N/A Web : https://www.webroot.com/au/en Description : Webroot